Say they are inclined to share their data in exchange

piloyniloy11@gm

automate routine tasks, and selecting the appropriate toolswith the right functionality based on specific criteria. 5. AI has thepotential to significantly improve EX IT leaders see AI as having significantpotential to improve EX, with 85% recognizing that deploying or developing AI isa top priority for the coming year. For example, AI can be used in EX tools tohandle high volumes of requests (especially when trained on IT and HR issues)without increasing headcount. AI tools can help employees solve problemsthemselves, eliminating the complex networks of intranets and portals thatseparate them from their solutions. To better understand how IT leaders canimprove the employee experience by reducing silos, download the full report forfree below. If

you want to learn more about Zendesk AI for EX, head here.Protecting  Chinese Australia Phone Number List Customer Privacy in the Age of Personalization Learn how CX andsecurity teams can work together to protect customer privacy. By Lilia Krauser,Zendesk Editorial Last updated November 28, 2023 Illustration of a personreading a book Thanks to the latest technological advances, many companies canfinally offer the level of personalization consumers desire. Our study revealsthat 61% of consumers surveyed say that the quicker a company is to deliverpersonalized experiences, the more likely they are to purchase their productsor services. Still according to the study, 66% of consumers for more relevant and personalized

experiences. However, further customization poses securityconcerns. Businesses around the world have no choice but to invest in securityand privacy protection, as the majority of consumers (71%) are willing to turntheir backs if their data is not protected. More than ever, businesses mustensure the inviolability of the customer data they view and store, ascybersecurity crimes reach an all-time high . Businesses around the world haveno choice but to invest in security and privacy protection, as the majority ofconsumers (71%) are willing to turn their backs if their data is not protected.63% of executives got the message and say strengthening cybersecurity and dataprivacy measures in the coming year is very important to them, while 60% agreeon improving